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"Songs not playing offline when downloaded"

faelanstevie permalink March 13, 2018 07:31 am

Uninstalled and redownloaded spotify so I can save my songs to my new sd card, everything downloaded via WiFi, (under 2k songs) when I clicked available offline in the songs menu still on the WiFi. when I was at work I was listening to my music an it turns out nothing was downloaded and it burnt through all my data allowance.
Now I can’t listen to anything unless I’m connected to WiFi when every single song is available offline.
Why has this happened?
Can I get a refund for one months sub due to rinsing my data allowance?
And can I stop this happening?

Please help.

I didn’t find the right solution from the Internet.

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